Privacy Policy
Effective Date: January 15, 2025
Introduction and Overview
teronilvexaq ("we," "our," or "us") operates teronilvexaq.com and provides financial model building education and resources. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our platform, services, or educational content.
We are committed to protecting your privacy and maintaining transparency about our data practices. This policy complies with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other applicable privacy laws in the United Kingdom.
By using our services, you acknowledge that you have read and understood this privacy policy. We encourage you to review this document periodically as we may update it to reflect changes in our practices or legal requirements.
Information We Collect
We collect various types of information to provide and improve our educational services. The information we gather falls into several categories, each serving specific purposes for delivering personalised learning experiences.
Personal Information
Account Information
Technical Data
Usage Analytics
We may also collect information through cookies, web beacons, and similar tracking technologies to enhance your user experience and understand how our services are utilised. You can manage cookie preferences through your browser settings.
How We Use Your Information
Your information enables us to deliver high-quality financial education services tailored to your learning needs. We process your data for legitimate business purposes, including service delivery, communication, and continuous improvement of our educational offerings.
We use collected information to create personalised learning pathways, track your progress through financial modelling courses, and provide relevant educational resources. This includes generating completion certificates, maintaining learning records, and offering targeted course recommendations.
Communication purposes include sending course updates, educational newsletters, important service announcements, and responding to your inquiries. We also analyse usage patterns to identify popular content areas and improve our curriculum development processes.
Technical information helps us maintain platform security, prevent fraud, troubleshoot technical issues, and ensure optimal performance across different devices and browsers. We may also use aggregated data for research purposes to enhance financial education methodologies.
Data Sharing and Third Parties
We maintain strict controls over information sharing and only collaborate with trusted partners who support our educational mission. Any third-party relationships are governed by comprehensive data processing agreements that ensure your information remains protected.
Educational service providers may receive limited information necessary to deliver specific course components, such as specialised financial software training or industry expert sessions. These partners are contractually bound to protect your data and use it solely for agreed purposes.
Technical service providers, including hosting services, email platforms, and analytics tools, may process your information to maintain our platform's functionality. We carefully vet these providers and ensure they meet strict data protection standards.
We may disclose information when required by law, legal process, or government requests. In such cases, we will make reasonable efforts to notify you unless prohibited by law or when disclosure is necessary to protect our rights, property, or safety.
Your Data Protection Rights
Under UK data protection laws, you have comprehensive rights regarding your personal information. We are committed to facilitating the exercise of these rights and will respond to requests within required timeframes.
- Access Right: You can request copies of your personal information and details about how we process it, including the purposes and legal basis for processing.
- Rectification Right: You can request correction of inaccurate personal information and completion of incomplete data we hold about you.
- Erasure Right: You can request deletion of your personal information in certain circumstances, such as when it's no longer necessary for the original purpose.
- Restriction Right: You can request that we limit the processing of your personal information in specific situations, such as when you contest its accuracy.
- Portability Right: You can request transfer of your personal information in a structured, commonly used format to another service provider.
- Objection Right: You can object to processing based on legitimate interests or for direct marketing purposes, including automated decision-making.
To exercise these rights, contact us using the details provided below. We may need to verify your identity before processing requests to ensure data security. Some rights may not apply in all circumstances, and we'll explain any limitations when responding to your request.
Data Security Measures
We implement comprehensive security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security framework combines technical, administrative, and physical safeguards.
Encryption
Data encrypted in transit using TLS and at rest using industry-standard encryption protocols.
Access Controls
Multi-factor authentication and role-based access controls limit data access to authorised personnel only.
Monitoring
Continuous monitoring systems detect and respond to potential security threats and unauthorised activities.
Regular Backups
Automated backup systems ensure data recovery capabilities and business continuity in case of incidents.
Our staff receive regular data protection training, and we conduct periodic security assessments to identify and address potential vulnerabilities. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
Data Retention and Deletion
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and its purpose.
Active Account Data
Maintained throughout your active use of our services and for 3 years after your last platform interaction to support potential re-enrollment.
Course Completion Records
Retained for 7 years to support certificate verification, professional development tracking, and regulatory compliance requirements.
Marketing Communications
Maintained until you unsubscribe or for 2 years of inactivity, whichever occurs first, in accordance with marketing preferences.
Technical Logs
Automatically deleted after 12 months unless required for security investigations or legal proceedings.
When retention periods expire, we securely delete or anonymise personal information using industry-standard data destruction methods. You can request earlier deletion in accordance with your data protection rights, subject to legal and contractual obligations.
International Data Transfers
While we primarily store and process data within the United Kingdom and European Economic Area, some third-party service providers may be located in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place.
For transfers outside the UK and EEA, we rely on adequacy decisions, standard contractual clauses, or other approved transfer mechanisms to maintain equivalent data protection standards. We regularly review these arrangements to ensure continued compliance with evolving international data protection requirements.
You can request information about specific international transfers affecting your personal information and the safeguards we have implemented to protect it during such transfers.
Children's Privacy
Our services are designed for individuals aged 18 and older who are seeking professional financial education. We do not knowingly collect personal information from children under 16 without appropriate parental consent.
If we become aware that we have collected personal information from a child under 16 without proper consent, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided personal information to us should contact us immediately.
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Material changes will be communicated through email notifications, platform announcements, or prominent website notices.
We encourage you to review this policy regularly to stay informed about how we protect your personal information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Previous versions of this policy are archived and available upon request for your reference and transparency purposes.
Contact Information
If you have questions about this privacy policy, wish to exercise your data protection rights, or need to report a privacy concern, please contact us through the following channels:
Privacy Enquiries
Huxley Building, 180 Queen's Gate
South Kensington, London SW7 2AZ
United Kingdom
Email: info@teronilvexaq.com
Phone: +44 161 224 5851
We aim to respond to all privacy-related enquiries within 30 days.
For complaints about our data processing activities, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.